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Terms and Conditions for SMS Service

  1. Introduction
    Welcome to Fireside Chalets! By subscribing to our SMS service, you agree to be bound by these Terms and Conditions. Please read them carefully.
  2. SMS Service
    Fireside Chalets provides SMS updates to subscribers, including checkin/checkout instructions, directions, access codes, updates, alerts, and other information related to your stay. Message frequency may vary.
  3. Charges
    Our service is free of charge.
  4. User Obligations
    By subscribing, you confirm that you are the owner or authorized user of the mobile device and that you are authorized to approve the applicable charges.
  5. Opt-Out
    You can cancel the SMS service at any time by replying "STOP" to any message you receive from us. For assistance, reply "HELP".
  6. Privacy Policy
    Your privacy is important to us. Please refer to our Privacy Policy section to understand how we collect, use, and protect your data.
  7. Changes to Terms
    Fireside Chalets reserves the right to change these terms or cancel the SMS service at any time. Please check our website regularly for any changes.
  8. Contact Us
    For any questions or concerns, please contact us at reservations@firesidechalets.com or 865-774-4121.

Privacy Policy for SMS Service

  1. Data Collection
    We collect personal information such as your mobile number and message content for the purpose of providing the SMS service.
  2. Data Use
    We use your information to send you SMS messages as per your subscription. We may also use your information for internal analysis to improve our services.
  3. Data Sharing
    We do not share your personal information with third parties, except as required by law or to provide the service you have requested.
  4. Data Security
    We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  5. Changes to Privacy Policy
    We may update this policy from time to time. Please review it regularly.
  6. Your Rights
    You have the right to access, correct, or delete your personal information. Contact us if you wish to exercise these rights.